ITSupport(Contractor)

Responsibilities:1.
HelpdeskEngineer-Researchestechnologiesandsolutionstocomplexproblems,Providesassistanceand/orguidancetomorejuniorteammembers,ProvidessupportduringPChardwareandsoftwaredeploymentprojectsMonitorsITassetmanagement.
SupportsspecialIT-relatedprojectsandperformsotherdutiesasassigned2.
CustomerFocus-Providesassistanceand/orguidancetomorestaff.
ProvidesdailysupporttogeneralemployeewhichrelatedwithIT3.
WorkwithISteam-SupportsspecialIT-relatedprojectsandperformsotherdutiesasassigned4.
StakeholderFocus-ProvidesqualitypractiseandservicetoensurethatstandardoperatingproceduresareobservedRequirements:-UniversityBachelorDegreeoraboveorequivalenteducationbackground-StrongtechnicalITskillsandknowledge-Excellentcustomerserviceorientationandstronginterpersonalskills-Familiarwithtickettrackingandchangerequestmanagementprocessandrelatedplatform-Abilitytomulti-taskatonetime,quicklycoordinatemultipleissuesunderdistractingconditionswithoutlossofaccuracyandtraceability-HandsonexperienceWindows7,WindowsServer2003-2012,WindowsServer2012,Office2010-2013,ActiveDirectoryAdministration,GroupPolicy’s,MicrosoftExchange2007-2010,SQLServer2008-2012,MicrosoftIISadministration,Network/SystemsSecurity,VMwareESXi,NetworkandSystemMonitoring,SymantecEndpointProtection,SymantecBackupExec2010-2012.
Applicationsystemsfrombusinessteam-Goodcommunicationwithabilitytotranslatebusinessrequirementsandsystemsituationbetweentechnicallanguageandbusinesslanguage-GoodoralandwrittenEnglishincollaborationwithoverseacolleaguesAbilitytoworkinateamenvironment-Experiencesupportingmobileplatforms(iOS,Android,Windows8)-Scriptingisaplus-3years+inasimilarorrelatedrole-ExperienceinITworkinginatechnicalroleinanenterprisehelpdesksupportenvironment-CanfollowingtheESHEstrategyofpharmaceuticalindustry-ExcellentwrittenandverbalcommunicationskillsinChineseandEnglish-Word,Excel,PowerPointskill-AbilitywithvariousIS/ITsystemsimplementation,likeHelpdesk,ERP,etc.
-Understandingofitsbusinessactivitiesinvolvedinthesafety,healthandenvironmentrelatedcontentandtheactivitymaybesafety,healthandenvironmentalperformanceofthewholecompany-Trainingandputforwardthenecessarytrainingneeds,ensurethesafetyofitsbusinessactivitiesandlawful,protecttheenvironment-Continuousperformanceinlinewiththepolicyofsafety,healthandenvironmentalbehavior,andthroughcommunication,continuousimprovementofsafety,healthandenvironmentalperformance-Strictlycarryoutthepostsafetyoperationprocedures,andproperuseoflaborprotectionarticles,accordingtotherequirementtorefuseillegalcommand,cogentaccomplishthe"
four"
,namelydonotharmoneself,donothurtothers,donthurtbyothers,toprotectothersfromharm-Canbedirectlytoyourmanagerorbythecodeofconducthelplineyouencounteredintheworkrelatedtothesafety,healthandtheenvironmentproblemsandSuggestions,andothersrelatedperformanceandcommunicatethecompanyssafety,healthandenvironmentalperformance-Takeapositiveandrightattitudetrulyandaccuratelyfillintherelevantsafety,healthandenvironmentalperformancerecordsandrelateddocuments,andcarryonthesummary,submit,preservation,thiswillhelpthecompanytoaccuratelyassesstheprogressofthegoalssetby,andwillassesstheinformationandrelatedpartyorotherrelevantpersonneltoshare阿斯利康声明：1.
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